Introduction
Welcome to Cactus Pools & Spas. These Terms and Conditions govern your use of our website, services, communications, and interactions with our company. By accessing this website or engaging our services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any portion of these Terms, please discontinue use of this website and our services.
About Our Services
Cactus Pools & Spas provides professional pool remodeling, resurfacing, tile installation, plaster application, pool decking, water feature installation, equipment upgrades, and related services.
All services are subject to availability, project evaluation, scheduling requirements, and written agreements where applicable.
Website Use
Users agree to use this website only for lawful purposes.
You agree not to:
Use the website in any way that violates applicable laws or regulations.
Attempt to gain unauthorized access to website systems.
Introduce viruses, malware, or harmful code.
Interfere with the operation or security of the website.
Copy, reproduce, or distribute website content without permission.
We reserve the right to restrict or terminate access to any user who violates these Terms and Conditions.
Estimates and Project Proposals
Any estimate, quote, proposal, or consultation provided by Cactus Pools & Spas is based on information available at the time of evaluation.
Project pricing may be subject to adjustment due to:
Site conditions
Material availability
Design changes
Additional work requests
Permit requirements
Unforeseen construction circumstances
Final pricing will be outlined in project agreements before work begins.
Scheduling and Project Timelines
Project schedules are estimates only and may vary due to factors including:
Weather conditions
Material delays
Permit approvals
Site accessibility
Changes requested by the customer
Circumstances beyond our control
While we strive to meet projected timelines, we do not guarantee completion dates unless specifically stated in writing.
Customer Responsibilities
Customers agree to:
Provide accurate project information.
Ensure reasonable access to the project site.
Obtain approvals when required by homeowners associations or other governing entities.
Communicate design changes promptly.
Maintain safe access to the work area during construction.
Delays caused by customer actions may affect project timelines and costs.
Payments
Payment terms will be outlined in individual project agreements.
Failure to make payments according to agreed schedules may result in:
Suspension of work
Project delays
Additional fees where permitted by law
Collection efforts for outstanding balances
Customers remain responsible for all amounts due under signed agreements.
Change Orders
Any modifications to the original project scope may require a written change order.
Additional labor, materials, or design revisions may result in:
Additional charges
Extended completion timelines
Adjustments to project specifications
Work outside the original agreement may not begin until change requests are approved.
Materials and Product Availability
Material selections are subject to supplier availability.
In the event selected products become unavailable, Cactus Pools & Spas reserves the right to recommend comparable alternatives after consultation with the customer.
Warranties
Certain services, products, or installations may be covered by manufacturer warranties or workmanship warranties where applicable.
Warranty coverage may vary depending on:
Materials selected
Manufacturer policies
Project type
Maintenance practices
Warranty details will be provided when applicable.
Warranty coverage does not apply to damage caused by:
Misuse
Neglect
Improper maintenance
Natural disasters
Unauthorized modifications
Conditions beyond our control
Limitation of Liability
To the maximum extent permitted by law, Cactus Pools & Spas shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Loss of use
Loss of profits
Delays caused by third parties
Events beyond reasonable control
Our total liability shall not exceed the amount paid for the specific services giving rise to the claim.
Intellectual Property
All website content, including:
Text
Graphics
Images
Logos
Layouts
Designs
Branding materials
are the property of Cactus Pools & Spas or its licensors and are protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
Third-Party Links
This website may contain links to third-party websites for convenience.
We do not control or endorse third-party websites and are not responsible for their content, policies, services, or practices.
Users access external websites at their own risk.
Communication Consent
By submitting forms or contacting Cactus Pools & Spas, you consent to receive communications regarding:
Estimates
Appointments
Project updates
Customer support
Service-related notifications
Standard messaging and data rates may apply depending on your mobile carrier.
Indemnification
You agree to defend, indemnify, and hold harmless Cactus Pools & Spas, its employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from:
Your use of the website
Violation of these Terms
Misuse of services
Violation of applicable laws
Force Majeure
Cactus Pools & Spas shall not be held responsible for delays or failures caused by circumstances beyond reasonable control, including:
Severe weather
Natural disasters
Labor shortages
Supply chain disruptions
Government actions
Utility interruptions
Public emergencies
Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Updated versions become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of revised Terms.
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Cactus Pools & Spas operates, without regard to conflict of law principles.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Cactus Pools & Spas
8940 W Sells Dr
Phone: +1 (602) 550-8627
Email: Office@cactuspoolsandspas.com